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Our data policy

We take your information very seriously.

Legislation gives you certain rights regarding your data:

The right to be informed

You have the right to be informed about the collection and use of your personal data. When we collect data from you we provide you with Privacy notices which details:

  • The purposes for processing your personal data
  • Our retention periods for that personal data
  • Who it will be shared with

The right of access

You have the right to access your personal data and supplementary information. This right allows you to be aware of and verify the lawfulness of the processing. For more information about this subject download the Subject Access Request Form to allow you to see your personal data.

Right of rectification

The GDPR includes a right for individuals to have inaccurate personal data rectified, or completed if it is incomplete.

In certain circumstances we may refuse a request for rectification.

Right to erasure

The GDPR introduces a right for individuals to have personal data erased. It is known as “the right to be forgotten”.

The right is not absolute and only applies in certain circumstances.

Right to restrict processing

You have the right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances.

If we agree to your request to restrict processing we will store your personal data, but not use it, however this may impact on the services we can provide to you.

Right to data portability

This right allows you to obtain and reuse your personal data for your own purposes across different services. It allows you to move copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.

Right to object

You have the right to object to:

  • Processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling)
  • Direct marketing (including profiling)
  • Processing for purposes of scientific/historical research and statistics

If you think the data we hold is inaccurate or incomplete, or you want to exercise any of these rights, you can make a request verbally or in writing, and we will respond within a month of receiving the request.